The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Head of Business Relationship with the resources to solve critical problems for the future of our business, which is why we need you.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

• At least 10 years’ experience in financial industry in sale role (bank or insurance is preferred)
• Bachelor’s degree Marketing, business, Finance or related field is preferred
• Work experience in bancassurance sales is highly preferred for this position but those with sales and customer service experience gained from banking, transport, pharmaceutical, FMCG, hospitality and IT industries are also encouraged to apply
• Proven track record in sales management and people management are definite advantage
• Knowledge of insurance products and the financial services industry in general
• Excellent communication and interpersonal skills
• Excellent analytical, problem solving and solutioning skills
• A capacity for constant learning from both success and failure
• Must be self-driven and highly motivated and have Strong leadership and influencing skills

Nice to Haves:

• Personable, with good interpersonal and communication skills
• A vested interest in keeping abreast of the industry and market trends
• Strong analytical, inter-personal, communication (verbal and written) and business development/sales skills.
• Strong networking, innovative and strategic skills
• Ability to influence cross-functional teams without formal authority
• Good and presentation skills

On the job you will:

• Assist the Chief Partnership Distribution Officer to work jointly and very closely with the Bank’s Bancassurance team to formulate, build, develop, implement, and monitor the business and resource plan for Bancassurance Partnership.
• Assist in implementing customer centric propositions, need-based selling strategies for the bank’s customer segments
• Provide training/coaching and supervision to ensure success of insurance sales.
• Work closely with branch sales and service teams to provide innovative product solutions to address client's protection, and long-term saving needs
• Drive sales result through bank partnership and maintain the relationship with top management
• Lead, develop and maintain a positive working environment for team members

Our commitment to you:

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• We are committed to be an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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