At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you a customer-focused individual looking to progress your career with a company that prides itself on its people?
We currently have a fantastic opportunity available for a Customer Service Specialist to join our team based in Bournemouth. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,010 per annum plus a range of excellent company benefits + rewards.
About the role:
In this role you will be working as part of the CARE team in a rewarding and fast paced customer service environment. On a day-today basis you will be the voice of our company by engaging with our customers to discuss the outstanding balance on their account and be responsible for resolving customer’s queries quickly and efficiently.
Closing Date: 18th January 2026
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.