Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. For more than four decades, Samsung has driven innovation, economic growth, and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services, and AI technology, we’re creating smarter, sustainable, and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

The Head of category management for MX in e-commerce will be responsible for overall performance, business strategy, category management, GTM, business planning, and operations. This leader will align strategy with D2C and MX Leadership to drive ecommerce sales growth, share, and enhance the consumer experience across digital channels. This leader will manage the overall MX D2C P&L, including promotion development and execution, and deliver a best-in-class digital customer experience to grow D2C share for the MX business.

• Oversee the Direct-to-consumer (B2C) business for MX, including category management, promotion planning and execution, GTM, business planning, and operations.
• Define and align the MX B2C category strategy with SEA E-commerce and MX Leadership.
• Lead communication and alignment with internal/external/HQ partnerships to align strategy and targets
• Lead NPI launches and GTM, providing clarity and driving decisions across all cross-functional teams.
• Serve as the Promotions Subject Matter Expert, optimizing and driving promotion effectiveness to drive both top-line and bottom-line growth by partnering with PM and finance team.s
• Collaborate with internal stakeholders across Merchandising, Product, UI/UX, Marketing, Engineering, Operations, Analytics, and Customer Service to create a best-in-class consumer experience and successful execution.
• Champion continuous improvement and optimization to drive growth with data-driven insights across the business, including traffic, merchandizing, funnel, promo, CEJ, fulfillment operations, and customer service
• Drive alignment on monthly/quarterly/annual targets and quarterly strategic plan
• Lead Supply Chain Planning for D2C to reduce and deplete aging
• Lead the MX business process and drive decisions for platform migration
• Lead business reviews with E-commerce, MX business, and HQ
• Think creatively, leverage data, and build insights to develop scalable products and promotions that drive business growth. Create business cases to accelerate category growth and develop functional capabilities for testing, learning, and iterating
• Manage a high-performing team, focusing on scaling and developing talent to achieve business objectives
• Work at all levels in the organization to translate business strategy into execution

Skills and Qualifications

Minimum Qualifications:

• 15+ years of experience in e-commerce business, category management, business planning, digital sales & operations 
• Bachelor's degree required; an MBA from a top-tier college will be a plus
• Minimum 4 years of Supply chain/business planning experience for e-commerce preferred
• Minimum 10+ years of people management experience is needed
• Prior experience of working with consumer electronics/telecom/technology/retail companies is highly desired
• Prior experience in eCommerce business practices and operations. Digital UI/UX enhancements are a plus
• Experience in leading cross-functional teams and matrixed organizations
• Must have strong analytical, data-driven problem-solving, critical thinking, and decision-making skills
• Must be knowledgeable with e-commerce technologies/platforms and analytics
• Exposure and knowledge of AI and its applications for e-commerce are a plus
• Ability to work under pressure and deadlines. In addition, one must be able to manage multiple projects and often competing priorities.
• Entrepreneurial spirit and excellent communication skills (verbal and written)
• Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software

#LI-RL1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.