Client Onboarding and Training Specialist

Posted:
10/25/2024, 6:21:40 AM

Location(s):
East Java, Indonesia

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

This role will work directly for CLASI and will not be an employee of Working Families.

About CLASI
Community Labor Administrative Services, Inc. is a non-stock not-for profit company offering a range of administrative services to a wide portfolio of clients in both the Non-Profit Sector and the world of American Progressive Politics. 

Organization Overview:
Community-Labor Administrative Services, Inc. (CLASI) is a nonprofit corporation that provides comprehensive administrative services to a variety of clients and fiscally sponsored projects. We serve a diverse client base, including nonprofit (c)(3)s and (c)(4)s, corporations, LLCs, and political action committees (PACs). CLASI+ is an initiative focused on fostering high-functioning, resilient organizations through best-in-class services that support labor-management partnerships and organizational growth.

Position Overview:
The Onboarding Specialist plays a key role in both onboarding new clients and building community among participating organizations. This individual will facilitate onboarding sessions and training built on a strong grounding in adult learning theory and ensure that all materials are accessible and effective for diverse audiences. In addition, they will serve as the initial point of contact for clients interested in becoming part of CLASI+, collect relevant information about them and guide them through the fit assessment process. They will also develop training plans and materials to teach organizations about new systems and services, including conflict transformation and management skills.

Diversity, Equity, and Inclusion
CLASI is an equal opportunity employer with a commitment to economic and social justice. Women, people of color, LGBTQ people, people with disabilities, and members of other historically disenfranchised populations are strongly encouraged to apply. Any applicant who requires an accommodation in order to apply for or perform the essential functions of the job should contact us at [email protected] with the subject line "Application Accommodation" to request such an accommodation.