The receptionist coordinates and assists the agency in maintaining the paper flow of clerical functions in the office.

DUTIES & RESPONSIBILITIES

Provides assistance to the Executive Director/Administrator, preserving the confidential nature of items of which he/she has knowledge.  He/she must maintain the files, supplies and general office condition in an orderly manner.

Handles all correspondence and word processing for the hospice organization.

Maintains minutes of meetings.

Answers telephone inquiries and channels them appropriately.

Is responsible for maintaining administrative and clerical files.

Files clinical notes after recording on the “Weekly Ledger” sheet.

Makes sure that all doctor's order forms and related forms are current and in compliance with Medicare and Medicaid regulations.  Updates all current forms in separate patient files.

Keep Medicare and Medicaid manuals up-to-date at all times.

Sends doctor's orders to physicians when received from nurses for his signature.  Keeps current log of what is sent to make sure they are returned with signature.

Purchases and keeps postage on hand.

Closes out patient's clinical record when discharged.

Maintains current patient statistics utilizing the Management Information System.

Maintains ledger cards for all new patients admitted for clerk's use.

Other duties as assigned by the Director.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job.  The employee may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

Minimum of two years of experience preferably in hospice or health care, or graduation from a one or two year business college preferred.

Is at least eighteen years of age.

Able to type 50 words per minute

Word processing skills

Personal computer skills

Business machine knowledge

Medical terminology