At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Central Maine Healthcare is seeking a Cancer Care Coordinator to join our team at the Oncology office at the cancer care center!

This is a per diem position

Position Summary:

The Cancer Care Coordinator functions as a receptionist, secretary, scheduler and reimbursement specialist and as such, facilitates the care of patients with life threatening illnesses across the continuum.

Regulatory Requirements:
• High School Graduate or Equivalent
• Minimum of two (2) years medical office experience preferred.
• Previous experience with health insurance and patient billing preferred.
• Completion of medical terminology course required.

Duties and Responsibilities:
1. Check in patients:

• Accurately registers patients
• Identifies and bands patients according to CMMC Patient Identification policy.
• Validates/verifies demographic information and insurance information.

2. Promptly answers telephone; triaging calls to appropriate person.
3. Obtains and collates all patient health information before patients’ scheduled appointment; verifying that all necessary information is available.
4. Accurately scans all patient health information into EMR
5. Evaluates the necessity of and performs prior authorizations and pre certifications to ensure reimbursement for services.
6. Verifies eligibility for patient assistance funding and other indigent programs. Refers patients with resource issues to social worker.
7. Collects payments for office visits, provides receipt to patient and in cash drawer.
8. Accurately prepares bank deposit daily.
9. Coordinates the scheduling multiple patient appointments for the following:

• • Medical oncologist/Radiation oncologist
• • Interventional radiologist
• • Surgeon
• • Nuclear medicine/PET/CT scanning
• • Second opinion oncologists at tertiary/quaternary care facilities. This includes collating and sending all necessary patient health information in a timely manner.

10. Coordinates the chemo/biotherapy and radiation oncology schedules, by cycle, managing the inevitable delays and revisions caused by patient condition and communicating such to the interdisciplinary team.
11. Manages schedule to provide frequent, unanticipated patient visits. Adjusts providers’ schedule to accommodate.
12. Demonstrates interpersonal skills necessary to communicate with patients dealing with life threatening illnesses. (Empathy, compassion, patience, humor)
13. Schedules urgent diagnostic testing for acutely ill patients on unit, coordinating with other members of the interdisciplinary team.
14. Coordinates planned and unplanned admissions to acute care, including providing an updated patient medical record.
15. Assists with the transportation of patients to acute care under the direct supervision of a registered nurse.
16. Assumes responsibility for maintaining access to unit during Rapid Response/Code situations. Contacts EMS for transport.

What It’s Like Working At CMH: 

We are all about our team members growth and health. That why we prioritize work/life balance, community-based wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members. 

CMH offers a robust benefits package that includes: 

Robust Paid Time Off (PTO) program 

Medical plan with enhanced Tier 1 benefits provided within the CMH system. 

Dental plan 

Vision plan 

Health Savings Account (HSA) 

Basic Life insurance at no cost 

Supplemental Life insurance 

Long-term disability insurance 

401(k) or 403(b) retirement savings plans 

Tuition IO partnership for student loan repayment assistance and tuition assistance 

Family leave program for Parental Leaves 

Comprehensive Wellness Program 

Living in Central Maine: 

While not at work, our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing, boating along the coast and hiking at a state or national park. Centrally located to several popular attractions, residents can embark on day trips to Boston, North Conway, New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family, with safe communities and great public and private schools. 

About Central Maine Healthcare:

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. 

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!