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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG is a prestigious international financial institution and we are seeking a Vice President, Trade Client Service, Transaction Banking to join their Hong Kong office. This is an exceptional opportunity for you to play a pivotal role in shaping the client experience and driving business growth across Asia. You will be at the heart of transaction banking operations, collaborating closely with Relationship Managers and Sales teams to deliver outstanding advisory services and seamless transactional support for trade clientele. The organisation is renowned for its commitment to excellence, supportive leadership, and inclusive culture that values your expertise and encourages professional development. Flexible working opportunities and generous training programmes are available to help you thrive in this highly respected environment.

Main Responsibilities: 

As Vice President, Trade Client Service, Transaction Banking, you will be entrusted with overseeing the full spectrum of trade client services across Asia. Your day-to-day responsibilities will involve:

• Partner with Branch Relationship Managers and Transaction Banking Sales teams to provide expert advisory services for trade products, ensuring end-to-end execution and comprehensive transactional support for trade clients with the aim of achieving divisional revenue targets.
• Oversee the management of Financial Institution limits and trade limit applications or approvals, ensuring all processes are compliant and transactions are processed efficiently.
• Lead the Trade Client Service team by fostering a collaborative environment that expands business opportunities and deepens client relationships through attentive service delivery.
• Develop robust connections with customers to strengthen existing business transactions while consistently delivering a high standard of service that enhances client loyalty.
• Work closely with Transaction Banking Sales Teams and Relationship Managers to identify opportunities for expanding transaction banking products among new and existing customers.
• Maintain effective stakeholder management by building strong partnerships both within the organisation and externally, ensuring alignment on strategic objectives.
• Collaborate with various departments such as Operations and Corporate Banking to facilitate seamless transaction execution for clients, resolving any issues promptly and effectively.
• Engage with colleagues in Transaction Banking Product Development to provide valuable feedback, guidance, and solutions tailored to client requirements for optimal execution.
• Deliver exceptional service standards to both internal and external customers, enhancing the organisation’s reputation while meeting or exceeding customer expectations.
• Initiate and lead departmental projects aimed at increasing revenue opportunities while maintaining a focus on delivering superior service quality

Requirement: 

• Degree holder with at least five years of relevant experience in Transaction Banking, demonstrating a thorough understanding of industry practices and regulatory requirements.
• Familiarity with bespoke processes and flows unique to individual clients, enabling you to propose effective solutions for standardising end-to-end transaction execution processes.
• Excellent communication skills paired with strong interpersonal abilities that allow you to influence outcomes positively while building trust-based relationships internally and externally.
• Proven stakeholder management skills that enable you to collaborate seamlessly across multiple departments within a large financial institution.
• Comprehensive knowledge of Transaction Banking products and services, allowing you to offer insightful advice tailored to diverse client needs.
• High proficiency in technology applications including Microsoft Excel, Word, and PowerPoint for efficient reporting, analysis, and presentation purposes.
• Analytical mindset combined with problem-solving capabilities that empower you to address challenges thoughtfully while maintaining operational efficiency.
• Fluency in English and Cantonese is required while Mandarin would be advantageous

If you are ready to take the next step in your career journey within transaction banking by joining an esteemed international institution dedicated to excellence - this is your moment!

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.