Overview:

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.  All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students.  Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers

Your role

The Integrity and Student Conduct Coordinator is a role within the Academic Registrar’s Group at RMIT Vietnam, with responsibility for assessment support activities, including coordinating applications for adjustments to assessment, final exams, results entry and publication, and appeals against assessment. The role includes coordinating unsatisfactory academic performance processes, from identifying and communicating at risk status to supporting program assessment board outcomes and appeals against exclusion.
Finally, the position requires the coordination of student conduct issues, for both academic misconduct and general misconduct.
While the role is primarily based in HCMC, it provides oversight and support of relevant activities at all RMIT Vietnam campuses.

Report to:  Manager, Integrity and Assessment Support

Key Accountabilities

• Coordinate applications for adjustments to assessment, including special consideration and remission of debt; assess standard applications and convene panels for special cases; collaborate with Wellbeing and Equitable Learning Services (ELS) for cases requiring special arrangements or input. Guide Academic Schools to manage adjustments to assessment according to processes and in a timely way.

• Coordinate general misconduct cases, make referrals to Senior Officers and schedule hearings; provide support and guidance for academic misconduct matters and work with Academic Schools and Senior Officers to ensure conduct matters are managed consistently, fairly and in accordance with academic policy.

• Coordinate student requests for review and appeals, including appeals against special consideration, assessment, and exclusion outcomes, as well as appeals against student conduct decisions; work with relevant assessors, panels and appeals committees to consider applications and manage hearings.

• Provide policy and process information and advice to stakeholders on assessment support and student conduct matters; run periodic reviews and support audits to identify compliance and consistency issues; coordinate and deliver periodic guidance, training and awareness campaigns as needed. Manage web pages and information channels to ensure students and staff are well informed on assessment support and conduct matters and have access to up-to-date forms and templates.

• Develop relationships and collaborate with staff across RMIT, including in key support services, Academic Schools and the RMIT Integrity unit in the ARG to facilitate timely, fair and consistent outcomes that are aligned with RMIT policy and processes and to address areas of concern.

• Contribute to knowledge and ongoing review of matters concerning assessment support and student conduct; maintain accurate records (including via the student conduct database and other systems); develop and issue regular reports, provide analysis and make recommendations for improvements.

• Any other tasks relevant to the role or as required by line manager

Key Selection Criteria

• Bachelor's degree in a relevant discipline.

• Experience in a similar role or with a focus on coordinating high-level academic services or administration.

• Experience handling complex administrative processes and compliance matters. Experience handling requests for review, appeals or customer resolution processes preferred.

• Strong communication and interpersonal skills, including written communication and report writing and the ability to communicate sensitive information using multiple modes.

• Demonstrated ability to work independently and as part of a team. Ability to engage effectively with a range of stakeholders at different levels, including those who may exhibit challenging behaviours.

• Demonstrated experience in handling sensitive and confidential issues.

• Experience working in a complex environment requiring the application of analytical and problem-solving skills and the exercise of sound judgement.

• Excellent organisational skills, including the ability to prioritise tasks and manage events; high attention to detail and accuracy.

• Proficient use of standard office software; experience with databases and online records systems.

Other Information

• Contract duration: 8 months

• Highly competitive gross salary

• Annual leave: 1 day per working month

• Private Insurance

• Free use of onsite sports and fitness facilities

• Library on campus and online - access to RMIT Australia online library 

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 5.5 (or equivalent Linguaskill 150). 

To be eligible for this position you must be a Vietnamese citizen.  Applications received from non-Vietnamese candidates will not be considered.

To Apply

Please submit your CV and cover letter addressing your suitability for this position by clicking on the ‘Apply’ link below

Applications Close:

11 thg 11 2024 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us