Posted:
10/14/2024, 5:00:00 PM
Location(s):
Bethesda, Maryland, United States ⋅ Maryland, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
The Account Manager (AM) is responsible for day to day management of their assigned book of business. The AM works closely and collaboratively with the internal service team, Benefits Consultants and/or Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as the clients’ main point of contact for any benefit- related service needs.
Responsibilities include:
Has an understanding of employee health and welfare benefits and related laws
Works closely with Benefits Consultants and/or Client Executives to manage the entire renewal process
Manages and maintains assigned book of business
Serves in an advisory capacity for clients;
Delegates work assignments to internal service team members
Prepares benefit, contribution and leave benchmarking
Manages day to day client issues
Reviews plan documents for accuracy
Assists with data gathering and preparation of total compensation statements
Assists with the preparation of client-ready presentations
Presents plan information to employees
Updates and distributes required annual notices
Builds relationships with clients through proactive communications
Assists with strategy calls
Conducts enrollment meetings as needed
Conducts regular face-to-face meetings with clients
Assists clients with 5500 form filings, as applicable
Assists in growing the book of business through cross-sale opportunities when available
Effectively and efficiently manages complex accounts and high-level service deliverables
Provides leadership within the extended service team
Requirements Include:
Excellent attention to detail
Positive attitude
Strong critical thinking skills
Must be self-motivated and disciplined
Possess excellent written and verbal communication skills
Possess strong organizational skills
Demonstrate leadership capabilities
Ability to work with clients at a strategic level
Strong interpersonal skills – personable, adaptable to change, customer-focused
Team player – able to collaborate effectively with team members and across other teams
Ability to thrive in fast-paced environment
Experience:
2+ years’ experience in account management, required
Prior experience in broker agency or benefit administration firm, required
Current Life and Health license, required
Thorough knowledge of health and ancillary products; required
Working knowledge of all Microsoft Office products; required
Familiarity and practical knowledge of quoting process and tools; preferred
Bachelor’s Degree, preferred
Experience with database applications, a plus
Licensed role
Thank you for your interest in joining the OneDigital team!
Website: https://onedigital.com/
Headquarter Location: Reumont, Nord-Pas-de-Calais, France
Employee Count: 501-1000
Year Founded: 2007
IPO Status: Private
Industries: Industrial Manufacturing ⋅ Management Consulting