Job Description Summary

Students in this role fulfil a variety of tasks in support of Career Services and Accessibility Services. Tasks include assisting students with accessing resources and digital platforms; providing coaching and peer support; helping students navigate campus resources; and assisting professional staff with general office duties such as answering phones, making appointments, and welcoming guests who visit the office.

Job Description

Combined Responsibilities

• Answer phones and take messages for professional staff.
• Support students with a variety of resources (e.g., Handshake, AIM, etc.).
• Assist professional staff members with projects.
• Perform general office duties (e.g., filing, organizing the office space, etc.).
• Complete on-going training and attend regularly scheduled meetings.
• Support programming across both offices (e.g., welcoming employers, tabling, event setup, etc.).
• Provide support in developing and monitoring office social media platforms.
• Add something related to customer services.
• Perform other duties, as assigned.

Accessibility Services Responsibilities

• Complete alternative formatting of textbooks for students with disabilities.
• Assist with record maintenance in the AIM platform.
• Provide support with assistive technology platforms.
• Assist with any initiatives to improve inclusion and accessibility for the university community.
• Provide direct student support under professional staff supervision.

Career Services Responsibilities

• Assist with job approvals and user approvals in Handshake.
• Provide peer support (e.g., resume review, appointment scheduling).
• Work with professional staff to deliver classroom presentations.
• Support professional staff with employer partners.
• Organize and maintain the office's Career Closet.

Qualifications

Required:

• Be Federal Work Study eligible and accepted.
• Have experience working with diverse populations.
• Possess basic computer proficiency.
• Have excellent communication and organizational skills.
• Exhibit conduct consistent with the Saint Leo University's core values.

Preferred:

• Have experience creating and editing social media and marketing materials for businesses, clubs, and organizations.
• Have experience in providing excellent customer service.
• Have the ability to work within and across multiple teams.
• Have the ability to identify student issues and provide appropriate supports and resources.

ENVIRONMENT:

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various types of media and equipment, and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position.  Employees may be directed to perform job-related tasks other than those specifically presented in this description.  Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.

Why Work at Saint Leo?

What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world.  Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center

*Eligibility based on meeting required service period