Posted:
8/26/2024, 2:26:02 AM
Location(s):
Dallas, Texas, United States ⋅ Texas, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
The Curative Specialist’s primary responsibility is to perform a detailed review and analysis chain of ownership documents and chain of lien to clear up any discrepancies found during the property search. Use proprietary tools to perform research and clearance of said discrepancies and communicate with the applicable parties involved in the transaction. Responsible for all actions and communications regarding loans in pipeline. Interact daily with Management regarding pipeline and regularly communicate with client(s). Viewed as a subject matter expert and is involved in researching best practices within the industry.
What You'll Do
Monitor communications to ensure timely responses
Daily coordination and communication with Lenders
Obtain advice from clients to effectively clear title
Reconcile loans in pipeline weekly to confirm all have been reviewed and worked accurately
Telephone customer service support
Provide general assistance with internal communications with other teams to ensure timely delivery of
searches
Excellent customer service skills to effectively handle client communications via phone and email. Must be able to empathize with clients.
•Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations
• Actively contributes to the results of a team and works toward achieving goals and objectives
What You'll Bring
High School diploma or equivalent
Typically has 4+ years of experience in title review, closing, funding or post-closing of residential mortgage loans
Industry experience required
Demonstrated time management skills and ability to perform tasks under deadline
Overall understanding of Mortgage Loan Life Cycle process and mortgage loan documents
Extreme attention to detail and strong analytical skills
Strong written and verbal communication skills
Strong organizational skills
Sound independent judgment
Customer service skills
Proficient in all MS Office applications
Pay Range: $20.70- $27.60 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Website: https://www.firstam.com/
Headquarter Location: Santa Ana, California, United States
Employee Count: 10001+
Year Founded: 1889
IPO Status: Public
Industries: Financial Services ⋅ Insurance ⋅ Property Insurance ⋅ Real Estate ⋅ Real Estate Investment