Job Summary

Lead a critical function at the heart of operations in this hands-on Warehouse Supervisor role. You’ll oversee shipping, receiving, and inventory management while leading a dedicated team to ensure materials flow efficiently across the business. As the central point of contact for multiple departments, you’ll play a key role in keeping production running smoothly.

This position offers the opportunity to drive performance, implement process improvements, and build a strong, safety-focused team in a fast-paced environment. If you thrive on organization, leadership, and operational execution—and enjoy balancing people management with day-to-day logistics—this is a great opportunity to make a direct impact within a growing, collaborative operation.

Position Overview:

This position is responsible for the Shipping and Receiving department personnel, warehouse(s) and equipment used to support Acton Operations. The Warehouse supervisor will be the primary point of contact for all departments needing raw materials receiving, storage and shipping related to Acton Operations (e.g., Kitting, Packaging, Supply Chain, and Facilities). This position requires adherence to applicable standard operating procedures consistent with our QMS, CPAT and OSHA compliance requirements. This individual will manage the fork truck training for the 100 Nagog site and follow all safety requirements.

Shift and Schedule:

This is a weeknight position. Working hours are 6:00 pm - 6:30 am, Monday - Thursday. This position is eligible for additional shift differential pay.

Responsibilities:

• Responsible for enforcing safety requirements to minimize safety risks.
• Supervises direct reporting staff according to overall company policy.
  • Plan and develops employees. Establishes KPI’s and manages them.
  • Ensures that the Warehouse shipping and receiving staff are properly trained.
  • Monitors performance of staff to reward and coach when necessary.
  • Monitors and reports out performance to senior leadership (KPI’s).
  • Hires, and if needed fires staff.
  • Manages timecard approval of staff in payroll system.
• Manages raw material component receipts and storage (on and off-site) and ensures transactions are correct and performed in a timely manner and in compliance with our QMS
  • Works with Acton Kitting, Packaging and Supply Chain to ensure inventory is available onsite
  • Responsible for utilization of warehouse storage to minimize off-site storage costs with capacity
• Responsible for meeting Domestic and International shipments of unsterile products to Sterilization sites
• Responsible for receiving and shipping documentation for Import/Export compliance
• Responsible for CPAT compliance for 100 Nagog shipping and receiving
• Perform similar or related duties as required or directed.

Education and Experience:

• Bachelor’s degree or equivalent experience, w/ 2 years of Insulet experience
• 2+ years of relevant experience

Preferred Skills and Competencies:

• Proficient in English language to be able to read documentation, communicate, and write.

• Microsoft Dynamics/AX Software experience or other ERP Materials Management module.
  • SAP experience is a plus
• Proficient in business environment software applications like MS Office.
• Minimum 1 year experience in Distribution, Receiving, or Manufacturing Support environment.
• Strong customer service orientation for internal/external counterparts.
• Able to effectively prioritize and manage multiple tasks in a fast-paced environment.
• Stand up and sit-down forklift operation experience
• Familiarity with ergonomic lifting techniques.
• Good communication and organizational skills with strong attention to detail.
  • Have a valid driver license (non-CDL)
  • Medical device industry experience a plus.
  • Work collaboratively within a team and possess a positive attitude.
  • Experience in a start-up production environment is a plus.

Physical Requirements:

• Must be able to lift and transfer loads up to 30 lbs.
• Must be able to safely operate electric and manual pallet jacks.
• Must be able to stand and bend up to 8 hours a day.
• Required to lift above shoulder frequently and below waist occasionally
• Pass a DOT medical test to operate box truck between locations

NOTE: This position requires on-site working (requires on-site office/plant/lab work). #LI-Onsite

Additional Information: