Front Office Attendant

Posted:
8/11/2024, 5:00:00 PM

Location(s):
Macau, China ⋅ Sé, Macau, China

Experience Level(s):
Junior

Field(s):
Customer Success & Support

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • To be responsible for providing Front Office Reception and Telephone Operator services to all guests at MGM in accordance with established department standards ensuring the highest level of service is provided to Hotel guests, members and other customers

  • Providing guests with general information regarding functions of the day and the restaurant hours of operation

  • Actively listen to guest reactions and ask questions to ensure guest’s needs are exceeded; build effective relationships with them and gain their trust, respect and loyalty

Job Requirements:

  • 1 year or above related experience at 4 to 5 stars international hotels is preferred

  • Bachelor’s Degree from reputable University preferred

  • Fluent in Cantonese, English and Mandarin

  • Must be able to work various shifts including weekends and holidays