Posted:
6/14/2026, 12:11:22 PM
Location(s):
Minato, Japan
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Roles and Responsibilities
Manage the importation, customs clearance, internal inspection (as required), handover inspection, and delivery of plant equipment for the Ukujima HVDC project.
Coordinate with customers and GEV internal teams logistics non-conformance cases, including quantity shortages, deformation, damage, rust, condensation, mold, improper storage, and failures in temperature or humidity control.
Coordinate site quality response activities related to logistics, including issue reporting, investigation support, and corrective action follow-up, in cooperation with the internal Quality function department.
Monitor and manage transportation schedules for plant equipment, and coordinate logistics plans with customers.
Organize, maintain, and manage packing list data for equipment and materials to be handed over to customers.
Act as the primary customer interface for site- and warehouse-related logistics and quality issues, ensuring timely communication and progress tracking until closure.
Visit customer construction sites and warehouses as required, and support on-site logistics and material-related activities.
Perform domestic business travel as necessary.
Proactively/directly engage with suppliers to expedite the delivery of components addressing shortages and defective parts.
Coordinate with customs clearance agents to ensure the timely arrival and site delivery of all project materials.
Qualifications & Skills
Strong teamwork and communication skills.
Native-level proficiency in Japanese.
Business-level proficiency in English.
Willingness and ability to learn and operate internal data management systems (i.e. MTA/MCL)
Remarks
Business travel to Kyushu area (Sasebo, Hakata, Imari, etc.) and project site(s): when required.
Relocation Assistance Provided: No
Website: https://www.gevernova.com/
Headquarter Location: Boston, Massachusetts, United States
Employee Count: 10001+
Year Founded: 2021
IPO Status: Public
Last Funding Type: Grant
Industries: Energy ⋅ Energy Efficiency ⋅ Sustainability