Customer Service Clerk - Second Shift

Posted:
3/17/2026, 8:29:52 AM

Location(s):
Atlanta, Georgia, United States ⋅ Georgia, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Career Area:

Operations

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As The Shipping & Receiving Clerk II you will verify quantity, quality, labeling, and addressing of products and items of merchandise ready for shipment. May support international shipping efforts and provide mentorship to Material Handlers.

Available Shift: Monday-Friday 4:00pm-12:30am


Job Duties/Responsibilities may include, but are not limited to:

  • Order filling, processing, storing/picking of parts, materials, equipment, and supplies

  • Operating automated packaging equipment, paint line operation, shipping and receiving

  • Multiple systems interaction

  • Validate accuracy of receipts to supplier packing lists

  • Identify expedited parts

  • Prioritize receipts based on receiving schedules

  • Resolve grief by working with accounts payable and material coordinators in supply chain on receiving discrepancies

  • Interact with carriers

  • Schedule outbound loads

  • Coordinate with logistics and external carriers to set up expedited shipments

  • Ensure accurate counts are recorded prior to any movements into or out of the finished goods inventory

  • Counts, weighs, and records number of units of materials moved or handled on daily production sheet 

  • Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers 

  • Operates electric hoist, reach trucks, sit-down forklifts, and overhead cranes to assist in loading or moving materials and products 

  • Develops a culture that works to achieve and maintain an accident-free workplace 

  • Develops a culture that works to achieve and maintain ongoing housekeeping excellence 


Basic Qualifications:

  • High school diploma or general education degree (GED); or minimum of two years related experience and/or training; or equivalent combination of education and experience.

  • At least 1 year of distribution center, warehouse and/or order filling experience

  • Knowledge of parts systems, procedures, and operation

  • Ability to work independently with minimal supervision

  • Proficient in computer use

  • At least 1 year in consecutive employment in previous roles

  • Ability to maintain complete and accurate records

  • Ability to work overtime when required

  • Good mechanical aptitude

  • Good written and verbal communication skills

Additional Information:

  • Located at 5350 Hunter Road, Atlanta, GA 30349

  • Must be at least 18 years of age

  • Relocation assistance is not offered for this position 

  • Candidates must be able to read, write and conduct business in English 

What to Expect After Applying:

  • Candidates that meet the qualifications will receive a call from our talent acquisition team to talk through your qualifications and answer questions you may have.

  • Candidates that have passed the phone screen will be contacted and scheduled for an interview.

All eligible candidates MUST pass the following pre-employment screenings before they can be hired to Caterpillar:

  • Background Screening

  • Drug Screening

  • Post-Offer Medical Questionnaire - clearance from Corporate Medical

What You Will Get:

  • Overtime opportunities paid at time and a half (some may be mandatory)

  • Medical, dental, vision and prescription benefits starting day 1

  • 6% company match for 401k

  • Merit based raises annually

  • 10 paid vacation days (prorated first calendar year), up to 11 paid holidays

  • Company paid Life Insurance (2X salary)

  • Employee Assistance Programs providing financial advice, personal and group therapy, etc.

  • College tuition assistance program available after 1 year employment

  • A safety focused workplace

  • Numerous avenues for personal and professional growth through training and upward movement within Caterpillar

Please frequently check the email associated with  your application, including the junk/spam folder, as this is the primary correspondence method.  If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any updates to your status.

Summary Pay Range:

$21.60 - $26.90

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

  • 401(k) savings plans*

  • Health Savings Account (HSA)*

  • Flexible Spending Accounts (FSAs)*

  • Health Lifestyle Programs*

  • Employee Assistance Program*

  • Voluntary Benefits and Employee Discounts*

  • Career Development*

  • Incentive bonus*

  • Disability benefits

  • Life Insurance

  • Parental leave

  • Adoption benefits

  • Tuition Reimbursement

       

* These benefits also apply to part-time employees

Posting Dates:

March 17, 2026 - March 25, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.     

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

Caterpillar

Website: https://caterpillar.com/

Headquarter Location: Peoria Heights, Illinois, United States

Employee Count: 10001+

Year Founded: 1925

IPO Status: Public

Last Funding Type: Grant

Industries: Construction ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mechanical Engineering