Software Engineer II – Service Resiliency

GEICO is seeking an Software Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications.  You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.

Position Responsibilities

As an IT Service Management Engineer, you will:

• Collaborate with software engineers and architects to design and implement highly available and scalable systems
• Implement and maintain IT service management practices and DevOps practices to enhance the reliability and resiliency of our systems
• Design, and build process automation solutions and workflows to improve operational efficiency and system stability
• Utilize hands-on experience with SharePoint, Azure DevOps and Microsoft power platform (Power Automate, Power Apps & Power BI) to develop and maintain customized solutions
• Develop applications using Python, Java or other object-oriented languages; use SQL or NoSQL databases, and Container Orchestration services like Kubernetes
• Develop, debug, and deploy cloud-based applications using CI/CD pipelines.
• Consistently share best practices and improve processes within and across teams

Qualifications

• Experience building process automation solutions and workflows
• Proven experience as an SRE engineer or in a similar role
• Extensive knowledge of IT service management practices, and DevOps practices
• Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to diverse audiences
• Hands-on experience with at least one of Microsoft Power Automate, Power Apps & Power BI platforms
• Experience with continuous delivery (CI/CD) tools like Microsoft ADO pipelines.
• Proven problem-solving and analytical skills, with the ability to quickly identify and resolve complex issues
• Experience developing on IT Service Management platforms like  BMC Remedy, ServiceNow or Atlassian
• Relevant certifications, e.g., ITIL, AWS DevOps Engineer, Microsoft Certified: Power Platform Developer Associate, Microsoft Certified: Power BI Data Analyst Associate will be a plus

 Experience 

• 2+ years of non-internship professional software development experience
• 2+ years of experience with Service Management on platforms like BMC Remedy or ServiceNow
• 2+ years of experience building with a major cloud provider like AWS, GCP, Azure
• 2+ years of experience implementing with open-source frameworks

Education

• Bachelor's degree in computer science, Information Systems, or equivalent education or work experience

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Annual Salary

$80,000.00 - $230,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.