24WD83860

Position Overview

The Customer Journey Orchestration Engineering team is excited to invite a highly skilled, detail-oriented, and motivated Senior Software Engineer to join our innovative team. This role focuses on designing, developing, and optimizing our omni-channel customer experience orchestration platform. This platform streams data from other applications and the Autodesk data lake to automate customer journeys and interactions across all lifecycle stages. If you are passionate about using data to enhance customer experiences and enjoy collaborating with both technology and business stakeholders, this is an excellent opportunity to make a meaningful impact.

As a Senior Software Engineer, you will work closely with development teams and product managers to build data integrations, manage API orchestration, feature development and ensure platform scalability and maintainability. You will also help uphold platform standards, work on code quality, and contribute to dashboarding and reporting for insights into customer engagement.

Responsibilities

• Develop scalable, reliable, and maintainable services, demonstrating deep technical expertise

• Connect and manage API endpoints across various systems and programs to support seamless data integration

• Write high-quality, test-driven code that meets company standards and supports platform integrity

• Automate test cases to streamline the testing process and improve code quality

• Collaborate within an agile team, following agile delivery practices to ensure rapid, high-quality delivery

• Build and manage monitoring, alerting, logging, and troubleshooting capabilities to ensure platform reliability

• Participate in and contribute to code reviews, upholding best practices and quality standards

• Continuously learn and adopt new tools, technologies, and platforms to enhance platform capabilities

• Work closely with other engineers and analysts to manage dependencies and drive platform improvements

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Cognitive Science, or a related field (or equivalent work experience)

• 3+ years of software engineering/development experience, with a focus on API orchestration and data integration

• Proficiency in Python, SQL, and CSS

• Expertise in developing APIs and experience in various AWS technologies (e.g., Lambda, Step Functions, SQS, S3, AWS Glue)

• Experience with HTML, Contentful, Sendwithus, Marketo, Splunk, and Salesforce (SFDC) is preferred

• Experience with Customer Data Platforms (CDPs) and Javascript is a plus

• Strong problem-solving skills with a demonstrated sense of ownership and accountability

• Agile/Scrum experience is preferred

• A proactive, solution-oriented mindset and a willingness to learn new tools and technologies

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

 

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

 

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $110,300 and $190,300. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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