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Job Description - SDE Grad

SDE Grad will gain corporate office experience by working on projects for departments such as Software development, Data services, Platform Architecture, and others.
A successful Developer has the opportunity to grow into a new position in a variety of different areas, including:

• Software Development
• Automation
• DevOps
• Data Analysis and Reporting
• Global Database

Knowledge, Skills and Abilities: 

• Basic knowledge of C/ C++ / Java/ C#
• Database knowledge like SQL server
• OOPS and Data Structures understanding
• Knowledge of Software development lifecycle
• Good to have : Python/JS, Cloud concepts, AWS basics

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Job Description – Test Engineer Grad

• This job responsibility is to understand the testing process, standards, tools, approaches and build a continuous learning mindset.
• You will be responsible to learn how to prepare the test scenarios from the requirement document and learn the test scenarios review process.
• You will be responsible for learning the automation tools, preparing the scripts, executing the scripts, troubleshooting the errors and script maintenance.
• You will be also responsible on creating the defects, retesting the defects and closing the defects.

Knowledge, Skills and Abilities: 

• Basic understanding of testing methodologies (Agile).
• Basic knowledge of JavaScript, Python, C#,.NET, XUnit
• Database knowledge like SQL server
• Knowledge of Software testing lifecycle

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Job Description – Platform Eng Grad

• Platform Engineering is responsible for the delivery of CSG’s product offerings.
• They provide predictable and measurable platform and environment sizing, installation, maintenance, delivery, and support.
• They engineer quality processes and performance into each solution in a continuous and iterative process. Platform Engineering is a SAFE defined System Team that is focused on improving product delivery execution by engineering standards, components, automation, and efficiencies into each solution.

Knowledge, Skills and Abilities: 

• Basic knowledge of C/ C++ / Java/ C#
• Database knowledge like SQL server
• OOPS and Data Structures understanding
• Knowledge of Software development lifecycle

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Job Description – System Admin Grad

The main responsibility of this position is to provide project and technical support to teams within the Global Platform organization. 

The Corporate IT Systems Admin Intern will gain corporate office experience by working on projects for departments such as Systems Administration, Networking, Platform Architecture, and others.

A successful IT Business Support has the opportunity to grow into a new position in a variety of different areas, including:

• Systems Administration
• Network Administration
• Platform Architecture
• Global Database
• Business Operations

Essential Job Functions 

• (Primary responsibilities of the job and the percentage of time spent on each to total 100 %.  Reflect the level autonomy, decision-making authority, breadth and level of work/accountability within the responsibility descriptions.)
• Responsibility
• % of Time
• Project support -- Assist the team and leadership with varying tasks, both administrative and higher-level including basic project planning, preparing progress reports and implementation.
• 40%
• Technical support – Identify problems and research solutions, write and maintain basic documentation, provide updates to customers as needed.
• 30%
• Skill cultivation -- Proactively work to learn skills and gain knowledge about the company, with the ultimate goal of growing into another position. 
• 30%
• Regular and reliable attendance is required.                     
• Ongoing
• Incumbent is accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values.
• Ongoing

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Job Description: Technical Support Analyst Grad

Job Summary:

We are looking for a motivated Technical Support Analyst Grads with a strong interest in IT support and desktop troubleshooting. This is an excellent opportunity for fresh graduates to develop their skills in technical support, customer service, and network troubleshooting.

Qualifications:

•     Bachelor’s degree in Information Technology, Computer Science Or Information Science, Engineering.

•     Familiarity with Microsoft Office applications and Windows 10/11 operating systems.

•     Knowledge of various Operating Systems

Key Responsibilities:

•     Provide first-line technical support for desktop, network, and software-related issues.

•     Assist users with troubleshooting Windows and OS devices.

•     Handle basic network troubleshooting and escalate issues as needed.

•     Work closely with the senior technical support team to address complex problems.

•     Document and update issues and solutions in the system.

Skills & Abilities:

•     Strong willingness to learn new technologies and stay updated with industry trends.

•     Ability to multi-task in a fast-paced environment and meet deadlines.

•     Problem-solving mindset and attention to detail when troubleshooting.

•     A self-starter with the ability to adapt quickly to changing environments.

•     Interpersonal skills to interact effectively with team members and end-users.

What We Offer:

•     Structured training and mentorship to help you develop your technical skills.

•     A collaborative work environment where you can grow and advance.

•     Exposure to various IT systems and tools, offering a solid foundation for your career

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Location(s):

India Remote