• Partners with various levels of management to understand business objectives and identify corresponding human resource needs; implements strategies to support various business objectives and improve programs to support employee retention  

• Helps drive division-wide human resources strategy, programs and processes into the unit  

• Partners with operations and training functions to identify training needs and provide input on training approaches and content  

• Partners with operations to identify and understand workforce needs; may be responsible for recruiting union hourly employees and for assisting with recruitment for exempt and non-exempt positions  

• May serve as the primary employee and labor relations point of contact to mediate and resolve employee disputes and union grievances  

• Provides counseling/training for unit management in the areas of labor/employee relations, EEO, affirmative action and discrimination  

• Provides policy interpretation and ensures accurate and consistent application of all company policies and procedures, and related local, state and federal laws, and applicable collective bargaining agreement(s)  

• May be responsible for delivering orientation and other training programs as needed  

• Ensures that weekly, monthly and ad-hoc reports are completed accurately and in a timely manner  

• Receives and responds to employment-related claims from various government or public agencies; recommends settlement or defense based on actual investigation of facts  

• Accomplishes human resources and organization mission by completing related results as needed 

Qualifications 

Education: 

• Bachelor’s Degree is required 

Work Experience: 

• At least 2 years of experience in human resources generalist role is required 

• Experience working in transportation, hospitality, manufacturing or food service environment highly desirable  

Technical Skills: (Certification, Licenses and Registration) 

• Must have strong computer skills using Microsoft Office products including Excel  

• Ability to work in a fast paced, deadline driven environment 

• Must have strong and effective leadership skills, and the ability to successfully manage a large staff 

• Current or previous labor relations experience  

• Strong organizational, analytical and leadership skills required 

• Multi-lingual skills preferred 

• Demonstrated knowledge of state and federal employment law 

• Effective relationship building and business partnering  

• Cross-functional collaboration  

• Talent acquisition  

• Analysis  

• Prioritizing multiple projects/tasks  

• Working independently  

• Candidate must have strong interpersonal skills, and be highly organized, action oriented and collaborative  

• Must also have proficiency in all areas of EEO/Tile VII compliance including expertise in investigating and formally responding to Title VII charges  

• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance 

• PHR is a plus 

Language / Communication Skills: 

• Excellent oral and written communication skills 

• Bilingual (English / Spanish) preferred  

Job Dimensions 

External Relationships: n/a 

Work Environment / Requirements of the Job:  

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours  

• In a normal production kitchen facility there may be physical discomfort due to temperature and noise  

• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds  

• A rotating schedule of over 55 hours per week is typical 

gategroup Competencies Required to be Successful in the Job: 

• Thinking – Information Search and analysis & problem resolution skills 

• Engaging – Understanding others, Team Leadership and Developing People 

• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively 

• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus 

Demonstrated Values to be Successful in the Position 

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: 

• We treat each other with respect and we act with integrity 

• We communicate and keep each other informed 

• We put our heads together to problem solve and deliver excellence as a team 

• We have passion for our work and we pay attention to the little details 

• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes 

• We do what we say we will do, when we say we are going to do it 

• We care about our coworkers, always taking an opportunity to make someone’s day better 

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.