Overview of the position:

 

The Shared Services Operations Specialist is responsible for processing and researching loan items to include processing checks and performing monetary transactions. Also responsible for corresponding with customers, clients and agents via phone and email.

 

Primary duties

• Responsible for performing job requirements including processing checks, payments, maintenance, basic analysis or research.

• May perform monetary functional transactions such as posting deposits to client servicing system, processing premium payments, updating insurance data, balancing and sending wire disbursements, or transmitting stop pay requests directly to financial institution bank accounts.

• Responsible for performing analysis on and resolving issues related to disbursements through review of system transactions, checks, reports, phone or written inquiries.

• Uses computerized system for tracking, information gathering and / or trouble shooting the items raised by the client / insurance company / customer.

• May work in multi-functional areas with multiple clients.

 

Department-Specific Duties

Job duties may vary based on Shared Services department of assignment.  Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function, and they are:

SMBR/Check Recon

• Provides high level of accuracy in check handling.

• Maintain secure check handling environment.
   

Basic Qualifications:

• High School diploma or GED

• Positive attitude/desire to learn

• Good organizational skills and the ability to manage multiple tasks and meet deadlines.

• Basic knowledge of computers and proficiency with Microsoft office including Excel and PowerPoint

• Data Entry/document processing experience

• Good oral and written communication skills and professional etiquette
   

This is a full-time position. Schedule that is being hired is Monday through Friday from 7:00 a.m to 4:00 p.m EST.

Pay Range:

$ 15,50 - $ 24,03

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.