About the role: As a Senior Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll play a crucial role in managing client relationships, ensuring exceptional service delivery, and identifying opportunities for growth. Reporting to the Head of Account Management, you'll collaborate closely with internal teams to develop and execute effective communication strategies tailored to each client's needs. 

Responsibilities include but are not limited to;

• Day-to-day management of client communications and relationships
• Ensure that all client deliverables requirements are met and/or exceeded on a consistent basis
• Develop strong relationships with internal teams across the org
• Develop effective communication strategies for each client relationship
• Identifies ways to refine Agency and Client processes to increase efficiencies with day to day workflow
• Strategy first mindset with ability to develop basic briefs and conduct consumer and industry analysis
• Leverage client reports to proactively recommend initiatives that will improve performance across digital and social channels
• Recognize opportunities and areas for growth for existing clients, and work with senior account leadership to develop strategies on how to sell through corresponding solution
• Learn how the business operates and what success for WITHIN looks like
• Project Management oversight of core projects 

Requirements

Must-haves for the role:

• Bachelor’s Degree
• 5+ years of experience working with a creative team
• Experience developing digital and social communications programming and plans and implementing best practices
• Exhibited ability to manage multiple projects and deadlines in a fast-paced environment. 
• Experience managing direct client relationships
• Experience working in digital and social advertising
• Strong attention to detail
• Excellent English communication and organizational skills
• Proficiency in G-Suite and PM Software (Asana. Monday, etc..)

Nice-to-haves for the role:

• Experience working in digital advertising specifically, alcoholic beverages

Our interview process includes, but is not limited to the following:

• Excel and Typing Test

We offer a competitive hourly rate:

Base salary based on education, experience, and skills level ($45-$75)

• Level 1 - Possesses essential capabilities.
  • Level X - $45-$51
• Level 2 - Possesses developing capabilities.
  
  • Level X - $51-$57
• Level 3 - Possesses notable capabilities.
  
  • Level X - $57-$63
• Level 4 - Possesses strong capabilities.
  
  • Level X - $63-$69
• Level 5 - Possesses advanced capabilities.
  
  • Level X - $69-$75