WHO WE ARE | ABOUT US

Renewal by Andersen is the full-service, start-to-finish window and patio door replacement division of Andersen Corporation — a 125-year-old company and the most recognized and trusted family of window brands in North America. Founded to redefine the home remodeling industry, Renewal by Andersen delivers a different—and better—window replacement experience through more than 120 locations across North America.

Here in British Columbia, Renewal by Andersen (RbA), operated by the Dunn Group, is known for its aggressive growth, exceptional employee support, and a world-class customer experience. We bring the strength of a nationally trusted brand together with the dedication of a local team to serve homeowners throughout BC with excellence.

 

JOB DESCRIPTION

The Project Coordinator plays a central role in managing customer projects from the point of sale through to installation and post-service. This position ensures seamless coordination across departments, timely communication with customers, and accurate management of project details. The Project Coordinator is also responsible for promoting customer satisfaction, supporting operational efficiency, and maintaining high standards of service quality.

 

BONUS STRUCTURE

A discretionary bonus totaling a maximum potential of $8,100 annually is available, applicable after the first 90 days of full-time employment. The bonus is structured with 4-tiered payout segments, with 3 segments applicable. Segments each provide a payout potential for achieving the targeted Project NPS Score on a monthly basis. All bonus targets are set annually by the Customer Care Manager for Renewal by Andersen of BC.