Application Tech Support Practitioner

Posted:
8/22/2024, 10:31:49 PM

Location(s):
Haryana, India ⋅ Gurugram, Haryana, India

Experience Level(s):
Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Site Reliability Engineering
Good to have skills : DevOps
Minimum 5 year(s) of experience is required
Educational Qualification : 15 Good to Have a Knowledge on Infrastructure architecture across networks storage compute hosting b REST API integrations JSON c Knowledge of Kubernetes Docker Packer d Immutable Infra

Role – DevOps & SRE lead 1. Azure DevOps/Jenkins – pipelines, security, job execution modes etc.... hands on with in-depth knowledge on CI/CD 2. Ansible/Terraform/Chef/Puppet – conceptual knowledge on either one of them and able to explain an use case 3. Rich customer facing and handling experience 4. Must have designed a solution architecture with Devops implemented. 5. Develop the Point of the View and the best practices for DevOps strategies and solutions, DevOps Transformation, DevOps Assessment / Consultation, Architecture Roadmap 6. Lead, implement and project manage transformation programs to drive client outcomes 7. Will help develop and implement client solutions using Continuous Delivery and Integration practices including Services Virtualization, Release Automation, and Automated Deployment, and Continuous Integration 8. Leads resources within the DevOps Team and acts as a coach to other team members 9. Experience with Agile methodologies. 10. Strong architectural background with experiences in Cloud based IT data centers and with Cloud Foundry Platform as a Service Solutions 11. Scripting – Python advanced knowledge, powershell, shell scripting. 12. Have understanding of code quality tools like Klockwork, SonarQube, KICS, IaC code security 13. Worked on any of the open source monitoring tools – Prometheus, Grafana, Zabbix, Nagios, ELK, preference to ELK/Nagios 14. Linux administration skills 15. Good to Have – a. Knowledge on Infrastructure architecture across networks, storage, compute, hosting b. REST API integrations & JSON c. Knowledge of Kubernetes, Docker, Packer d. Immutable Infrastructure using serverless technologies e. SAST DAST principles f. AI & ML tools & concepts g. DevOps certified cloud professional h. Conceptual or working knowledge on SLO, SLI, toils,error budget and Chaos engineering 6 - 8 years extensive hands on experience in Infrastructure Automation leveraging: - Tool : Extensive experience on Ansible, Chef, Jenkins (good exposure to CI-CD pipeline), Git, RestAPI (DevOps tools integration with ServiceNow, BMC Remedy, Monitoring tools, ELK/Splunk), Terraform, CloudFormation, Docker & System Manager (AWS) - Scripting Language : Must have Python, Lambda preferred. Good to have skills on scripting languages Ruby / PowerShell / JSON - Infrastructure exposure: Automation exposure must on at least one Public Cloud AWS / Azure and On-Premises VMware. - Domain knowledge: Must have good exposure to UNIX / Wintel & Database (MySQL/Oracle/MSSQL) - Must have hands on experience in designing and architecting highly available & Disaster recovery solutions on Public/Private Cloud. - Must have experience in designing solution which are resilient & secure.

15 Good to Have a Knowledge on Infrastructure architecture across networks storage compute hosting b REST API integrations JSON c Knowledge of Kubernetes Docker Packer d Immutable Infra

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing