Job context:

Responsible for booking and transferring incoming goods in JDE, handling requests from Order Management/Customer Service and other departments, contacting buyers, helping requests from pickers, handling both physically and systematically special incoming goods (Bentel) and helping other inbound employees with their work.

• Many contacts with internal departments, internal and external customer services and forwarders and such.

Many contacts with internal departments, internal and external customer services and forwarders and such.

• Contacting buyers in case of discrepancies in Purchase Orders (discrepancies in quantities, orders not open to book, missing paperwork, missing PO-numbers, etc.)
• Handling transfer requests from Order Management/customer Service
• Helping requests from pickers in case of discrepancies in quantity
• Possibly serve as back-up inbound planner
• Back-up for inbound ADT

Contacts:

Internal                                                                       

• Purchase                                                       
• Supply & Demand                                         
• Administration                                                
• Customer service / order management         
• Warehouse                                                     
• Quality
• Outbound

External

- Forwarders

- Customer Service

Qualifications needed:

• Education: MBO+
• Software: MS Office (especially Outlook, Word, Excel) / JDE / MFG Pro / SAP / Oracle
• Language: Fluent Dutch, good command of English language, basic knowledge of other European language is a pro
• Analytical

Specific circumstances:

• Stress: Perform in a hectic work environment
• Physical: Office environment in warehouse

Job specific:

• Affinity with Logistic ERP systems
• Managing Tools
• Service, customer orientated

Key competences:

• Service / Customer oriented
• Process oriented
• Pro-active / take initiative
• Flexible (working times, tasks, duties, priorities)
• Accurate
• Able to work under stressful situations
• Communicative
• Teamplayer

#LI-SK1