Preferred Qualifications

• Knowledge of principles and processes for providing customer and personal services.

Job Summary

Supervises the daily operations of the mailroom by providing rapid handling and accurate delivery of mail throughout the agency at a minimum cost.

Major Tasks, Responsibilities, and Key Accountabilities

• Provides leadership and supervision for all mailroom personnel, including mail center, receptionist, and switchboard as well as responsible for conference room scheduling and setup.
• Supervises day to day activities of mailroom support staff. Maintains and coordinates occupancy and space management.
• Oversees mailroom responsibilities and coordinates the activities of support roles.
• Monitors performance, absence and time keeping, ensuring timesheets are completed in a timely fashion of direct reports.
• Ensures that all agreed service levels and service standards are met.
• Coordinates processing mail and printing requests in an efficient and timely manner.
• Ensures proper maintenance and repair of mailroom equipment.
• Performs other duties as assigned.

Nature and Scope

• Experience provides solutions.
• Ensures that work is performed consistently with company policies and procedures.
• Leads a group or team of support, craft, or lower-level professional associates.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rate occasions there may be a need to move or lift light articles.
• No travel required.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally, 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.