Posted:
8/18/2024, 5:00:00 PM
Location(s):
California, United States ⋅ San Jose, California, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Workplace Specialist
What you can expect
In this role, you'll manage daily operations at Zoom's San Jose HQ, ensuring smooth office functions. You'll handle space planning, vendor relationships, budget management, and small expansion projects. You'll also lead emergency response efforts, support events, and maintain consistent environmental graphics. This position offers the opportunity to work independently and contribute to a dynamic, growing team.
About the Team
The team at Zoom's San Jose Headquarters manages daily operations across two buildings. They oversee seven floors that accommodate over 800 hybrid employees. The focus is on efficiency, creativity, and process creation to ensure a smooth-running office environment. The team is energetic, flexible, and collaborative, working together to deliver a high level of service to employees, customers, and visitors. They thrive in a growing environment and are committed to maintaining a positive workplace experience.
Responsibilities
Managing day-to-day workplace operations to ensure the office runs smoothly and efficiently, delivering a high service level.
Managing team moves and updating the Zoom Workspaces tool (space planning).
Partnering with Workplace lead on operational budgets, purchase orders, and accruals; working closely with the accounting team on a monthly and quarterly basis.
Partnering with the Zoom Physical Security team on access control and security camera systems
Partnering closely with property management, submitting all work orders, and serving as the first point of contact for all operational matters.
Partnering with the Zoom Real Estate expansion team to assist in small and new floor expansion projects. Ensure all Zoom design standards are met and that spaces and programs are successfully deployed for final fit-up and opening.
Helping create and maintain a preventative plan for HVAC, lighting, plumbing, carpet, paint and janitorial.
Managing off-site warehouse; shipping and receiving program, partnering with cross-functional groups on operation.
What we’re looking for
5-7 years of experience in Workplace Operations or Facilities is required. The role involves delivering top-notch customer service and helping to create an A-class employee experience.
Have extensive experience in vendor management, small projects and furniture project experience.
Possess the ability to work independently, driving projects and tasks to completion with little direction. The person has to view themselves as an organized self-starter.
Have experience managing operating budgets and working closely with accounting on accruals.
Be familiar with Zoom Room operations.
Have proficiency in Google Suite.
Showcase excellent organizational, interpersonal, analytical, written and oral communications.
Salary Range or On Target Earnings:
Minimum:
$64,300.00Maximum:
$128,600.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Website: https://mavenventures.com/
Headquarter Location: Palo Alto, California, United States
Employee Count: 1-10
Year Founded: 2013
Last Funding Type: Venture - Series Unknown
Industries: Consumer Lending ⋅ Consumer Software ⋅ Financial Services ⋅ FinTech ⋅ Software ⋅ Venture Capital