Skipton Business Finance has an exciting an opportunity for an experienced leader to join us in a newly created role as Head of Securities.

This role is central to ensuring a seamless, safe, and efficient end‑to‑end client journey - from onboarding through to ongoing lifecycle management - across our business. You will shape our operational excellence, strengthen risk management, and enhance the overall client experience at SBF. 

We are looking for a driven and experienced leader to own and optimise the onboarding and operational processes that underpin our continued growth. If you’re passionate about high‑quality service, operational rigour, and delivering for clients, we would love to hear from you. 

Who Are We? 

Skipton Business Finance, part of the Skipton Group, has been helping UK SMEs fulfil their aspirations for over 20 years by providing working capital solutions that support their ambitious growth plans. 
 
With a rich history rooted in reliability and innovation, we leverage our expertise to offer a diverse range of financial products, including Invoice Finance and Asset Based Lending. Our commitment to understanding the unique needs of each client enables us as a team to deliver personalised and responsive services, fostering long-term partnerships built on trust and mutual success. 
 
At Skipton Business Finance, we strive to be more than just a financial provider. We aim to be a strategic partner, guiding businesses towards sustainable growth and prosperity. Join our team as we navigate the dynamic landscape of business finance together. 

What Will You Be Doing? 

As Head of Securities, you will lead and continually enhance the end‑to‑end onboarding and operational processes that ensure clients are brought into SBF safely, efficiently, and in line with regulatory and risk standards. 

Key areas of responsibility include: 

• Lead Client Onboarding: Oversee the full onboarding lifecycle, ensuring accuracy, efficiency, robust KYC/AML processes, and acting as the escalation point for complex cases.  

• Drive Operational Excellence: Own and optimise core processes, strengthen risk and compliance controls, and support readiness for system, product, and procedural changes.  

• Lead and Develop the Team: Build a high performing, client focused team with clear objectives, strong collaboration, and continuous improvement.  

• Partner Across the Business: Work closely with Sales, Enterprise Risk, Change, and Operations to deliver a seamless prospect to client journey and maintain strong governance.  

• Enhance Client Experience: Use MI, QA insights, and feedback to streamline processes, reduce friction, and accelerate speed to funding. 

What Do We Need From You? 

To succeed in this role, you will bring: 

• Extensive experience in onboarding, operations, or client lifecycle management within financial services, with strong understanding of KYC/AML, risk assessment and regulatory compliance.  

• A proven track record of improving operational processes, driving efficiency and strengthening risk and quality controls.  

• Strong leadership capability with experience developing high performing teams and fostering a culture of collaboration and continuous improvement.  

• Strong underwriting skills with the ability and attitude to deliver solutions for our clients. 

• Experience working with legal teams and other lenders to negotiate on legal documentation such as inter creditor agreements, corporate security and personal security. 

• Excellent stakeholder management and influencing skills, with the confidence to engage senior leaders and cross functional partners. 

• High attention to detail, sound judgement and a structured, methodical approach to problem solving.  

• Knowledge of Invoice Finance Receivables agreements and ABL related security, alongside familiarity with workflow systems, onboarding tools and automation technologies. related security, alongside familiarity with workflow systems, onboarding tools and automation technologies.  

• Experience working within SME focused lending, receivables finance or change/project environments is advantageous. 

We’re looking for a leader who embodies the following behaviours and attributes: 

• Customer focused, with a strong commitment to delivering an excellent client experience.  

• Proactive and solutions oriented, with the confidence to challenge established processes and champion improvements.  

• Collaborative and skilled at building strong working relationships across departments.  

• Clear and engaging communicator, able to simplify complexity and provide direction.  

• Values driven and aligned with SBF’s culture, purpose and ways of working. 

What’s In It For You? 

We have a range of benefits available to you including: 

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days. 

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days. 

• Discretionary bonus scheme. 

• Matching employer pension contribution (up to 10% per annum). 

• A commitment to training and development. 

• Private medical insurance for all our colleagues. 

• Salary Sacrifice Scheme for Hybrid/Electric Car. 

• Colleague Mortgage (conditions apply). 

• Diverse and inclusive colleague networks available for you to join, including our Carers and Pride Alliance groups. 

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership.