We are:

Talent and Organization—and we help clients co-create the workforce of the future. How? We design learning strategies and experiences that build critical capabilities at scale. We develop modern learning ecosystems, from digital academies to on-the-job performance support. We help organizations unlock human performance through skilling, leadership development, and workforce transformation. Our approach and our people put us at the forefront of talent, learning, and organizational consulting. We partner with clients on new skilling, learning experience design, capability building, talent strategy, leadership development, and beyond.

You are:

A skilled consultant with a passion for developing people and building high-performing workforces. You understand that in the Retail and Consumer Goods industry, continuous learning is essential to keep pace with customer expectations, digital disruption, and frontline workforce needs. You bring strong consulting fundamentals—problem-solving, stakeholder engagement, analysis—and pair them with experience in Learning & Development. You excel at designing learning experiences that drive behavior change, performance, and measurable business results. You communicate clearly, collaborate effectively, and serve as a trusted advisor to clients and colleagues alike.

The work:

• Support clients across the Retail and Consumer Goods industry in building future-ready learning strategies that enable workforce transformation.

• Design and implement human-centered learning solutions aligned to business objectives, workforce needs, and industry realities.

• Develop learning curricula, capability models, and skilling pathways for diverse populations including retail associates, store leaders, supply chain teams, and commercial teams.

• Apply learning design methodologies—such as design thinking, blended learning strategy, and learning experience design—to create engaging and impactful experiences.

• Support the development of digital learning assets (e-learning, microlearning, simulations, performance support, knowledge management tools, etc.).

• Conduct learning needs assessments, capability assessments, and skill gap analyses to inform program design and adoption.

• Collaborate with cross-functional client teams to roll out learning programs, enable adoption, and measure impact using learning analytics, KPIs, and performance metrics.

• Support learning transformation initiatives such as learning ecosystem modernization, LMS/LXP deployments, and retail field enablement programs.

• Contribute to practice and business development through research, proposals, and thought leadership on trends shaping Retail and Consumer Goods workforce learning.

• Engage actively in the Talent & Organization community by sharing knowledge, best practices, and insights.

Here’s what you need:

• 3+ years of consulting experience with a focus on Learning & Development, capability building, or workforce skilling.

• Experience working in the Retail or Consumer Goods industry, with exposure to store operations, frontline workforce enablement, or commercial capability building.

• Strong consulting skills, including problem-solving, stakeholder engagement, and analytical thinking.

• A University Degree is required for this position

• English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bonus points if:

• You have experience in three or more of the following areas:

  • Learning Experience Design (LxD)

  • Learning Content Development (digital or instructor-led)

  • Capability Modeling / Skills Frameworks

  • Learning Analytics and Measurement

  • Digital Learning Tools (LXP, LMS, knowledge platforms, microlearning tools)

• You have experience working with digital tools for learning or capability-building, such as learning automation, skills intelligence, or talent analytics.

• You have worked in multi-disciplinary teams across business, operations, and technology.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.