Location

One Blue Slip - 1 Blue Slip

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

The Assistant Resident Manager supports the Resident Manager in overseeing the daily operations of two residential properties. This role assists with tenant relations, administrative duties, maintenance coordination, and ensuring the property is maintained in a safe, clean, and efficient manner. The Assistant Resident Manager reports directly to the Resident Manager.

Key Responsibilities

Property Operations

• Assist the Resident Manager with daily property operations
• Help maintain cleanliness and appearance of common areas
• Conduct routine property inspections
• Coordinate maintenance requests and vendor scheduling
• Monitor building safety and report concerns
  

Tenant Relations

• Respond to resident inquiries and service requests
• Assist with move-ins and move-outs
• Support resolution of tenant issues and complaints
• Help enforce property rules and lease agreements
• Provide excellent customer service to residents
  

Administrative Support

• Support occupancy tracking
• Prepare reports and assist with office administration
• Answer phones, emails, and resident communications
  

Maintenance Coordination

• Follow up on maintenance work orders
• Report repair needs to the Resident Manager
• Assist in coordinating contractors and vendors
• Help ensure timely completion of repairs
  

Qualifications

• High school diploma or equivalent required
• Previous customer service or property management experience preferred
• Strong communication and organizational skills
• Basic computer and administrative skills
• Ability to multitask and work independently
• Knowledge of residential property operations is a plus
  

Skills

• Customer service
• Communication
• Problem-solving
• Organization and time management
• Attention to detail
• Team collaboration
  

Reporting Structure

• Reports directly to the Resident Manager

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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