Who we are looking for

As a member of the Global Client Administration Team, the AVP of Contract Mgmt will oversee supporting the Client Coverage Teams for APAC on Fee Schedule/Contract Governance and Standardization, ensuring contract policy compliance and contract inventory completeness, and facilitating the billing intake process for APAC. Success is measured in the following ways: re-engineering processes for more efficient and timely execution from fee negotiation through to billing, reducing risk for the company, and building capacity for the client facing teams. Key partners to this role include Relationship Managers, Product, Global Billing Operations, Legal, Client Service, Sales, and Business Risk Management.

Why this role is important to us

In supporting the IS business, this role will have a particular focus area on our APAC Clients with the expectation that they learn and support this region. Accountability and product knowledge for the countries in region are key to the success of this individual.  

What you will be responsible for

As Client Administration Contract Lead you will:

• Navigate new deals from Fee Schedule review through to generation of the first client invoice
• Establish and maintain controls to mitigate and/or monitor risks associated with completeness and accuracy of the process
• Act as a mentor/role model for the team and provide guidance, training, and performance feedback to team members
• Establish strong relationships within the Client Coverage Team and become deeply embedded within their process
• Partner with key internal stakeholders to ensure continuous improvement of process redesign
• Ensure new and amended contracts are loaded within 30 days of contract execution
• Coordinate billing intake within 30 days of contract execution
• Drive consistency and standardization

What we value

These skills will help you succeed in this role:

• Demonstrate ability to deliver outcomes in a fast paced, challenging environment
• Strong track record of connecting the dots to inform a larger strategy while maintain an execution oriented mindset
• Outstanding critical thinking and analytical skills with ability to operate strategically and build effective partnerships across multiple stakeholder groups
• Strong product knowledge in the financial industry required
• Aptitude in decision-making and problem-solving
• Strong communication skills and adaptability to cultural communication styles

Education & Preferred Qualifications

• BS/BA in accounting, finance or economics related area
• 7+ Years in working in Financial Services
• Prior Client Contracting or Billing Experience

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