Posted:
8/13/2024, 9:41:08 AM
Location(s):
Newcastle upon Tyne, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Job Description:
JOB TITLE: Customer Service Agent
LOCATION: Cobalt Business Park
TYPE: Permanent, Full - time
At DXC we have a long-established partnership with a Major UK High Street Bank, where we manage their personal lending business. We support customers, calling us with enquiries and requests about their personal lending accounts.
We are looking for colleagues to join our team of Customer Service Agents putting our customers at the heart of everything we do every day.
Is that you?
Then this is a role you will be interested in.
What are we looking for in our Customer Service Agents?
Work Environment
The role is based onsite at Cobalt Business Park, Newcastle, with easily accessible bus and train links.
Our regular working hours are from 8 am to 8 pm, Monday to Friday, and 8 am to 6 pm on Saturdays and Sundays. We typically follow a 6-8 week shift rotation, providing ample notice for scheduling. While there is some evening and weekend work, these shifts are distributed among all colleagues. Please note that the center is closed on Bank Holidays.
What can we offer you?
Are you excited about the opportunity to work at DXC?
You should be, see here for a list of the awards and recognition: https://www.dxc.com/us/en/about-us/awards-and-recognition
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Website: https://ioscm.com/
Headquarter Location: Newcastle Upon Tyne, Newcastle upon Tyne, United Kingdom
Year Founded: 2012
Industries: E-Learning ⋅ Education ⋅ Logistics ⋅ Procurement ⋅ Supply Chain Management ⋅ Warehousing