As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500342 NICU-Peds Nursing/SMH

Work Shift:

UR - Day (United States of America)

Range:

UR URG 107 H

Compensation Range:

$23.06 - $32.29

Responsibilities:

Supports administration/management activities by performing professional operational/business duties in a clinical area/department. Duties may include clinic workflow, clinical quality outcomes, patient relations/satisfaction, clinic-specific budget, and coordination. Maintains departmental policies and procedures. Ensures all department reports are prepared and reviewed as needed. Supports the planning, organization, and coordination of business operations in accordance with strategic goals within the organization. Works on special projects related to clinical operations as directed. May provide direction to associate-level staff.

ESSENTIAL FUNCTIONS

• Identifies systems of care that optimize patient access and high-quality services.  Examines processes, makes suggestions, and leads smaller projects related to improvements for clinical operations including quality or patient care. Participates in workflow development and implementation.    
• Optimizes provider and staff scheduling templates to promote efficient workflows and patient care.  Recommends workflow improvements.
• Works with providers and staff within the department and other departments to coordinate care and identify problems related to access to care for patients.
• Performs quality assurance monitoring for activities in area of immediate responsibility, as well as of other areas that affect it.  Partners with central resources to implement best practices. Uses specific criteria to measure quality, quantity, and timeliness.  May make recommendations for improvements or identify areas needing further attention in conjunction with supervisor. May provide direction to associate-level staff.
• Tracks assets and inventory used throughout assigned area.  Forecasts clinic needs based on patient volumes.  Maintains inventory of office and clinical testing supplies.  Monitors reorder levels and initiates procurement requests.
• Gathers, analyzes, and interprets data.  Prepares reports and makes recommendations that may have policy implications. Collects information and provides department leadership with data for assessing clinical staffing needs.
• May be involved in outreach and marketing in conjunction with departmental leadership and central resources. Works on social media projects and initiatives as needed.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree and 1 year of relevant experience required
• Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.