Are you obsessed with your clients? Do you want to practice English and Spanish? If so, would you be interested in joining the global Customer Service team of the largest plant-based company in the world that believes in doing what’s right for people, the customers, and the planet?

     Then this role might be for you! 

 

Location: Katowice - Poland 

Hybrid work 

 

About the position!

You will ensure that our key customers are served in the best possible way and build trusted relationships with our internal stakeholders and other team members – these are your main goals!

To make it happen, you will be responsible for the order management of all orders being delivered in time to our customers in the Europe. 

You will work in extended customer team cooperating with local Account Managers, Customer facing and Logistics Teams to adapt orders based on product availability, timings etc.

You will be linking point between internal teams to identify and resolve issues as well as find resolutions for EDI errors and drive MD synchronization initiatives to reduce order validation.

 

So what does it take to be successful in this role?

You have minimum 2 years of experience in similar position, preferably in a production company.

You speak English fluently and Spanish at an advanced level. Portuguese is a plus. 

Thanks to excellent communication and interpersonal skills you can coordinate cross-functionally and provide best service level to our customers.

You are comfortable handling large amounts of data and proficient with Excel and SAP transactions.

Proactive approach is a key and thanks to your result orientation there is no case you couldn’t solve!

 

What’s next?

If this position sounds interesting, please hit the apply button now! 

The deadline to apply is the  21st of August. The first interview will take place on the 22nd and 23rd of August.

We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Upfield is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.  

 

Upfield is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.  

 

No personal characteristics should be a barrier to joining Upfield. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics. 

 

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