As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

Job Overview:

The Quality Management Product Manager plays a critical role within Fortrea, leading a passionate group of professionals to develop and deliver an impactful product to end users. Reporting to the Sr Director of Clinical Technology Platforms, this role revolves around managing the Quality Management product lifecycle, from strategic planning to tactical execution. The successful candidate will harness their deep understanding of the process of quality management in a CRO environment along with capabilities available in the market to deliver a user-centric product that meets our business needs.

Summary of Responsibilities:

• Manage the Quality Management product portfolio, overseeing the end-to-end product lifecycle from conception to delivery.

• Gather and prioritize product and customer requirements, and work with the development team to deliver competitive and innovative solutions.

• Maintain effective communication with all stakeholders, including clients, team members, and senior management, regarding product development progress and challenges.

• Manage the product budget, ensuring efficient allocation of resources and cost-effectiveness.

• Establish and monitor key performance indicators (KPIs) to evaluate product success and inform future product strategies.

• Ensure that the product complies with relevant regulatory standards and ethical guidelines in clinical research.

• Identify and mitigate risks associated with product development and implementation.

• Collaborate with research, development, marketing, sales, and customer support teams to ensure product success and alignment with business objectives.

• Regularly gather and integrate customer and end-user feedback into the product development process to enhance usability and effectiveness.

• Knowledge of quality management applications as well as CTMS - Clinical Trial management systems

• Deep understanding of clinical operations, as well as the use of quality management as a tool to execute clinical trials

Qualifications (Minimum Required):

• Bachelor’s degree in computer science, Business Administration, or a related field. Fortrea may consider relevant and equivalent experience in lieu of educational requirements.

• Proven experience managing CTMS or similar technology.

• Strong business acumen and a deep understanding of product management principles.

• Excellent problem-solving, decision-making, and team coordination skills.

• Effective communication and presentation abilities.

Experience (Minimum Required):  

• 5+ years of product management experience, preferably with quality management technology.

• Experience working with cross-functional teams.

• Demonstrated track record of delivering user-focused solutions.

• Experience in market analysis and product lifecycle management.

Preferred Qualifications Include:

• Professional certification in product management.

• Experience in a Clinical Research Organization or healthcare-related industry.

• Ability to manage multiple stakeholders and influence decision-making.

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.

Fortrea is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement.