Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1734 Contact Services

Scheduled Weekly Hours:

40

Hours:

8-430

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces by Newsweek.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Ranked among the Best Employers by State for Missouri.​
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The RN Triage position is responsible for assessing patient health problems and needs via telephone contact with patient/parent/guardian. The goal of the RN Triage position is to support clinic practices by using established protocols for communication with the patient/ parents/guardian in a way that supports patient-centered care. Proper triage and escalation of cases to the clinic providers is a key function of the position. Education: ▪ Required: Graduate of Accredited School of Nursing Experience: ▪ Required: None ▪ Preferred: Previous nursing experience, especially in outpatient or ambulatory clinic setting Skills: • Excellent verbal and written communication skills. • Able to work independently and collaboratively in teams. • Exhibits ability to manage time and prioritize work. • Possess excellent time management skills • Refer and coordinate services in an effort to deliver integrated health services • Proficient using computers, including all Microsoft programs • Promote the mission and values of CoxHealth Licensure/Certification/Registration ▪ Required: Current Registered Nurse License active in the state of Missouri