This position will represent GVSU in Ohio to prospective students, parents, secondary school counselors and other individuals or organizations involved in the college selection process. This position will manage assigned recruitment territory through prospect relationship management, leveraging partnerships, relationships, and admissions and enrollment data to maintain consistent recruitment activity, to increase prospective student interaction, and influence admission yield.

PRIMARY DUTIES

• Represent GVSU both on and off-campus to prospective students, parents, secondary school counselors, and other individuals or organizations involved in the college selection process.
• Advise prospective applicants on the admissions process, academic programs, support resources, and opportunities at the university through in-person and virtual appointments, small group presentations, phone calls, and emails.
• Manage assigned Ohio territory through prospect relationship management, leveraging partnerships, relationships, and admissions and enrollment data to maintain consistent recruitment activity, to increase prospective student interaction, and influence admission yield.
• Initiate and maintain relationships with students, families, staff at high schools, and community organizations with a special focus in the Ohio territory and diverse populations.
• Review materials submitted by applicants for the purpose of making admission decisions.
• Develop and implement recruitment and yield projects as assigned.
• Participate and assist with special events and activities at the Detroit Center, Grand Rapids, and Allendale campuses when needed.
• Perform other duties as required/assigned by leadership.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s degree.
• Minimum of two (2) years of experience in customer service, recruitment, education, sales, or related field.
• Ability to work with minimal supervision, independently, as part of a team, and a strong commitment to working with diverse populations.
• Strong cross-cultural skills.
• Strong presentation, interpersonal, written, and verbal communication skills.
• Commitment to GVSU’s vision of inclusion and equity.
• Valid driver’s license and ability to travel to remote locations and to load and transport admissions materials, displays and other equipment.
• Ability to work evening and weekend hours required throughout the year, especially during the fall travel season.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

• Residence in Ohio
• Bilingual in Spanish.
• Higher education experience.
• Experience with customer relationship management systems (CRM).
• College/university admissions experience or experience working with middle school or high school audiences.

WORKING CONDITIONS

• Remote.
• Some evening and weekend work is required at various times throughout the year.
• Extensive travel is required.

Salary: $50,000 - $55,000; commensurate with experience.

Department/Division: Admissions and Recruitment Office / Enrollment Development and Educational Outreach

Campus: Allendale, MI

How to Apply: Apply online at GVSU Careers. Attach a cover letter and resume to the online application. If you need assistance, call Human Resources at 616-331-2215.

Application Deadline: Review of applications will begin immediately and the posting may be closed at any time at the discretion of the university.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Must have the physical stamina to work long hours and/or more than 5 days per week.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

Grand Valley State University is an Affirmative Action/Equal Opportunity Employer, which includes providing equal opportunity for racial and ethnic minorities, women, protected veterans and individuals with disabilities. University policy extends protections to additional identities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Must have the physical stamina to work long hours and/or more than 5 days per week.  The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

Grand Valley State University is an Affirmative Action/Equal Opportunity Employer, which includes providing equal opportunity for racial and ethnic minorities, women, protected veterans and individuals with disabilities. University policy extends protections to additional identities.