Specialist, Corporate Solutions - VIP Client Service

Posted:
9/19/2024, 7:47:10 PM

Location(s):
Guangzhou, Guangdong Province, China ⋅ Guangdong Province, China

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Specialist, Corporate Solutions - VIP Client Service

1.    处理VIP保单业务,从营运层面提供专业建议,包括协议解读、协议制作、复杂保障配置等全流程。

2.    熟悉掌握各类团险产品,准确解读大客户的保单保障内容,协助分公司解决大客户的咨询。

3.    VVIP客户提供新单和续保的前置服务,与分公司建立有效、良好的沟通,快速反应和解决问题。

4.    及时发现和反馈日常工作中出现的系统问题,定期进行工作回顾,发现及管理风险,协助组长进行业务质量检查和分析。

 

岗位要求:

1.    本科或以上学历;3年以上相关工作经验

2.    具有独立工作、分析问题和解决问题的能力,客服意识好

3.    高度责任心,较强的学习能力,能在压力下工作

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.