Your role and responsibilities

In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.

The work model for the role is: Hybrid

This role is contributing to the ABB Robotics Japan K.K.

You will be mainly accountable for:

• Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category.
• Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.
• Providing technical consulting on Service solutions to management and customers.
• Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.

• You are interested in and enjoy working with Robotics market.
• Basic knowledge of mechanic or elctric.
• Better have on-site experience or be familiar with the on-site environment.
• No resistance for business trips, wokiing inweekends, holidays, and long vacations.
• You are at ease communicating in English.
• Must have JLPT N1 level in Japanese.
• A personality that can flexibly accept change