Our Field Service Engineer 2 (BioMed Tech Asst) experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for installing, updating, completing preventative maintenance and other services as needed for GI/Endoscopy devices used in hospitals and outpatient settings across the United States, while delivering exceptional customer service.

This is a great opportunity for you to advance your technical skills in the medical device industry!

Responsibilities:   

• Field Service Engineer (FSE) will perform software upgrades which will include powering on the unit, inserting USB, awaiting confirmational alerts, restarting unit and confirming software applied.
• Field Service Engineer (FSE) will document completion of each upgrade via serial number and upgrade form.
• The Field Service Engineer will be needed to coordinate with hospital staff and Client staff for planning activities onsite. 
• Provide ongoing communication and customer support to on-site hospital staff.
• Conduct routine checks from product tests after installation and configuration.
• Commitment to role requires ability to travel regionally and potentially nationally.
• Assignment-based schedule averaging 32 hours/week.
• Complete other duties at the discretion of management.

Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19. **Ability to clear hospital vendor credentialing**

Job Requirements:   

• Prior field service experience or strong mechanical skills required.
• Background in biomedical, networking, military, or field-based technician roles, is a plus.
• Experience working in a technical role within a healthcare environment.
• Ability to work effectively independently or in a team environment.
• Strong documentation and organizational skills required.
• Customer facing, brand representative.
• Professional business acumen and effective communication skills required.
• Must have an active and valid driver’s license and a personal vehicle for local work-related assignments are both required.
• 30-45 miles of a major airport is preferred as weekly travel is required.
• This position will require regional travel and potentially will require that you travel nationally.

IQVIA Commercial Field Solutions (CFS) takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is 30.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.