UX Engineering Program Manager

Are you passionate about delivering the best experiences to customers? Do you know how to motivate others to execute critical initiatives? Are you excellent at aligning and enabling teams to deliver customer value? Come and join the Thomson Reuters Design team as we grow and transform Thomson Reuters into a user focused, customer-obsessed organization. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business.  

To accomplish this, we are seeking a highly skilled and motivated UX Engineering Program Manager to join our dynamic Product Design team. The ideal candidate will possess strong project and program management skills, exceptional communication abilities and a solid understanding of UX Design and UX Engineering (UXE). This role requires expertise in Azure DevOps (ADO) and in creating and maintaining Power BI reports.  In this role, you will be a trusted, respected partner who operates with a high degree of independence and ownership. You will work closely with design leaders, product management and engineering partners to help drive the successful completion of our most complex projects for products servicing our Tax, Corporates and Legal professions.

About the Role  

In this opportunity as an UX Engineering Program Manager, you will: 

• Lead and manage complex UX Engineering programs and projects from inception to completion
• Develop detailed project plans, including timelines, milestones, deliverables, resource allocation, and risk management strategies
• Continuously improve project management processes and methodologies
• Facilitate effective communication and collaboration across teams as the primary point of contact for all UX Engineering related projects and programs
• Utilize Azure DevOps (ADO) for project tracking, task management, and collaboration.
• Develop, implement and maintain project and program dashboards, reports, and metrics using Power BI
• Create visual representations of data using various tools and techniques
• Analyze complex data sets to identify trends, insights, and areas for improvement, and present findings to stakeholders
• Continuously enhance reporting capabilities to provide actionable insights and support data-driven decision-making
• Build strong relationships with stakeholders based on trust and transparency

About You

You’re a fit for the role if your background includes:

• Bachelor’s degree or equivalent experience
• 5+ years of successful project or program management experience
• Expert in Microsoft Excel, Word, PowerPoint, Project, Power BI (or equivalent applications)
• Proven experience using Azure DevOps (ADO) for project management and tracking
• Expertise in creating and maintaining Power BI reports, dashboards and metrics for project insights and data visualization
• Demonstrated execution of project management methodology
• Command of SDLC in waterfall and Agile projects
• Deep understanding of UX design principles, methodologies, and best practices.
• Solid technical background and experience working with UXE teams
• Experience mentoring and providing guidance to team members
• Exceptional communication, interpersonal, and presentation skills
• Strong problem-solving, analytical, and critical thinking skills
• Ability to manage multiple complex projects and competing requests simultaneously and under high pressure and tight deadlines
• Ability to partner effectively in a highly matrixed organization

Preferred Qualifications:

• Project management or Agile certification (e.g. Certified ScrumMaster, Professional ScrumMaster, PMP, PMI-ACP or similar)
• Product development, web, mobile or multi-channel experience 
• Proficiency in data manipulation and analysis tools (e.g., SQL, R, Python)

To apply, please upload your updated resume in English.

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture:  Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.

• Purpose-Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.