Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : GitHub, Ansible on Microsoft Azure
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of critical business systems. - Identify and resolve issues within multiple components of the applications. - Collaborate with cross-functional teams to troubleshoot and resolve technical problems. - Conduct root cause analysis and implement corrective actions. - Proactively monitor and maintain the performance and availability of applications. - Develop and maintain technical documentation for support processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps. - Experience with GitHub and Ansible on Microsoft Azure. - Strong understanding of software development lifecycle and DevOps principles. - Knowledge of continuous integration and continuous deployment (CI/CD) pipelines. - Experience with containerization technologies such as Docker and Kubernetes. Additional Information: - The candidate should have a minimum of 5 years of experience in DevOps. - This position is based at our Hyderabad office. - A 15 years full time education is required.

15 years full time education

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