Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.     

As a Transplant Program Assistant, you will coordinate administrative support for the Transplant Program within the Hepatology Department across all phases of care, from referral for evaluation to post-transplant follow-up. Patients here are being seen for liver disease, which could result in a need for transplant. However, this role is so much more than simple scheduling or completing evaluations – you are integral to the success of the Transplant Program, ensuring patients have access to the life-saving treatment they need. This department is very busy, so you have an additional opportunity to work in a fast-paced environment that stretches your skills and enhances your ability to provide exceptional customer support. 

A caregiver in this position works Monday-Friday from 8:00AM – 5:00PM. 

A caregiver who excels in this role will:  

• Coordinate referrals for transplant evaluation. 

• Perform initial patient intake interview, register patient in EMR, submit for financial clearance, obtain outside records for review, create a work file for the coordinators, schedule all evaluation appointments and scan records into EMR. 

• Develop Selection Committee meeting agendas and document meeting minutes. 

• Ensure administrative support is provided to various transplant team members. 

• Send correspondence to referring physicians at the time of evaluation, transplant and discharge. 

• Schedule and communicate follow up appointments for transplant patients. 

• Triage phone calls from patients and direct to appropriate clinical team member. 

• Provide MELD score updates for UNOS. 

• Ensure patients schedule labs, fax orders to outside labs and obtain results. 

• Enter results into Transplant Database and copy records for EPIC scanning. 

• Assist with phone refill requests. 

• Serve as liaison to Case Managers. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• Three years of experience in a hospital, medical or other administrative setting, including appointment scheduling, public contact and a role coordinating activities of medical and administrative personnel 

• Knowledge of medical terminology 

Preferred qualifications for the ideal future caregiver include:  

• Transplant experience 

• Knowledge of computers, software programs and data entry 

• Associate's Degree or additional education from accredited program