Operations IT Business Process Specialist

Posted:
9/2/2024, 5:00:00 PM

Location(s):
Tamil Nadu, India

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

The Smart Reference Data (SRD) Business Process specialist is aligned to the Operations IT/OT Equipment Digital Thread - Engineer and Build Team. The role Serves as an Operations IT/OT specialist and supports defined set of global processes, procedures, and I/T applications, tools and systems aligned with one or more Operations IT/OT technology disciplines and/or business process areas.

Provides technical work processes and support to enable adoption and use of corporate, best-in-class processes and applications by end users across all businesses and at all sites.  Requires advanced skills in a range of processes, procedures, and systems, and/or specialized technical expertise within an operational process to perform a broad range of work assignments. Executes tasks and activities aligned to the high-level Operations IT/OT strategy along with technology discipline and/or business process multi-generation plans to support optimal capability of processes, procedures, and related IT solutions.  Works in a team, providing subject matter guidance and coordinating work with others.

Responsibilities

  • Develops and maintains piping line classes within SRD at the Global catalog level, as well as Piping specifications, Sheet configuration, Item Code creation and other configurations.
  • Ensures consistency across the piping components catalog and the Smart 3D catalog.
  • Translates Industry-specific piping codes and standards into SRD and S3D. Bridging technical details with practical implementation.
  • Handles bulk loading of reference data changes into the Smart3D catalog. Ensures Rigorous testing is conducted prior to adhere data integrity and minimize errors during implementation.
  • Troubleshoots catalog-related issues in a timely manner. Ensures work is scheduled and prioritized to accommodate project design team needs with minimum impact.
  • Ensures configuration changes/processes are documented, and instructions for users/Super users are created.
  • Seek opportunities to enhance and improve the overall end-user experience. Supports non-piping specification and Catalog implementation.

Qualifications

  • A bachelors in any engineering stream.
  • Detailed understanding of S3D architecture.
  • Minimum of 3 years of experience in SRD application support, S3D catalog
  • Excellent Working knowledge and experience with Smart Reference data (SRD)

Preferred Skills

  • Experience with Capital Project Execution is preferred
  • Knowledge of engineering hardware disciplines (Electrical, piping, instrumentation, etc.)
  • Knowledge of SRD back-end and expertise in SQL queries

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

  • Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
  • Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
  • Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
  • Become a Dow shareholder through various employee stock programs.
  • Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
  • Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
  • Global Paid Time Off (PTO) policies:
    • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
    • ​Paid time off to care for family members who are sick or injured.  
    • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.