You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

• Responsibilities
  • To handle client’s enquiry in timely, courteous, efficient, effective and professional manner.
  • To achieve expected standards of service and meet standards in terms of quality.
  • Coordinate and follow up on customer service.
  • Provide support in administration duties.
  • Perform ad-hoc duties.
  • Shift duty is required.
  • To collect client’s feedback for service improvement.
  • Teamwork is required
• Requirements
  • HKCEE / HKDSE or above.
  • At least 2 years working experience in financial or service institutions and knowledge in customer service functions
  • Good interpersonal and communication skills
  • Pro-active service oriented.
  • Fluency in spoken and writing Cantonese, Mandarin and English
  • Proficiency in using computer applications, including Word and Excel

Job Category:

Customer Service / Operations

Posting End Date:

30/12/2025