Job Profile Summary:

Supervises an organization's logistics operations to control, deliver, and distribute products and materials to the destination.

Major Duties and Responsibilities:

• Supports the overall strategy, metrics, and processes to deploy an optimized logistic network and operations.
• Oversees daily operations for inventory, distribution, transportation, or other processes that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction.
• Monitors teams and vendors' adherence to service level targets.
• Troubleshoots and resolves issues.
• Ensures compliance with all regulations governing transportation of goods.
• Utilizes systems to input and obtain workflow status and information and to identify problems in operations.
• Supervises a group of primarily para-professional level staffs.
• May also be a level above a supervisor within high volume administrative/ production environments.
• Comply with the requirements of the company’s Quality Management System. 

Required Skills, Experience, and Education:

• Bachelor's degree
• 3+ years of experience in the related area as an individual contributor
• Computer literate with proficient use of software and/or computer programs (MS Office)
• Bilingual in Spanish and English
• Meet customer requirements in a fast-paced work environment with a strong customer service orientation.
• Self-motivated, positive, have a high degree of integrity, dependable, and participate as a team member to achieve common goals with a sense of urgency.
• Strong interpersonal skills and problem-solving abilities to positively manage conflict.
• Must be confident, team-oriented, and enjoy working in a fast-paced environment.
• Proficiency in English, including the ability to speak, read, write, and comprehend English, is required for this position.

Desired Skills, Experience, and Education:

• Displays integrity, reliability, empathy, and a strong work ethic.
• Results-oriented; Displays sense of urgency.

Physical Requirements:

• Remain in a stationary/seated position for an extended period.
• Regularly required to operate a computer, telephone, keyboard, and other office machinery.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• The ability to hear, understand, and distinguish speech and/or other sounds.