Posted:
8/19/2026, 12:48:09 AM
Location(s):
New York, United States ⋅ Buffalo, New York, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Sales & Account Management
Workplace Type:
Hybrid
Pay:
$50k–$79k/yr
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Are you passionate about helping customers maximize technology solutions and achieve better business outcomes? Ingram Micro is seeking a Customer Experience Representative (CER) to serve as a trusted advisor to reseller partners, vendors, and internal sales teams. In this role, you will leverage the power of the Xvantage platform to drive customer engagement, platform adoption, sales enablement, and business growth.
As a Customer Experience Representative, you will act as a subject matter expert focused on helping partners and vendors unlock the full value of Ingram Micro's technology ecosystem. You will collaborate cross-functionally with sales, vendor partners, and customers to identify opportunities, deliver strategic guidance, and support initiatives that enhance customer success and revenue growth.
This is an excellent opportunity for someone who enjoys relationship building, consultative selling, customer success, technology solutions, and business development in a fast-paced environment.
At Ingram Micro, you'll have the opportunity to work with industry-leading technology partners, help customers solve real business challenges, and contribute to a culture of innovation and growth. You'll play an important role in driving customer success while building valuable expertise in one of the world's largest technology ecosystems.
Join us and help shape the future of technology-enabled customer experiences.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
Website: https://www.ingrammicro.com/
Headquarter Location: Irvine, California, United States
Employee Count: 10001+
Year Founded: 1979
IPO Status: Public
Last Funding Type: Post-IPO Secondary
Industries: Consulting ⋅ Electronics ⋅ Information Services ⋅ Information Technology ⋅ Logistics ⋅ Software ⋅ Supply Chain Management ⋅ VoIP
Visa Sponsorship: Sponsors work visas