At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Develops and implements overall corporate sales strategies and plans to strengthen the new sales growth in line with department goals and strategy.

Roles and Responsibilities:

• Implementing and developing corporate sales strategies to meet company’s target
• Identifying new business opportunities for new corporate sales acquisition
• Performing upselling and cross-selling activities
• Analyzing market trends and competition to identify opportunities for growth
• Addressing clients’ needs and concerns in timely manner
• Overseeing the sales pipeline to ensure accurate forecasting
• Building and maintaining strong relationships with key corporate clients
• Processing corporate insurance applications, policy changes, and renewal process accurately and efficiently in timely manner
• Assisting clients with all corporate insurance products inquiries via different channels
• Administering and handling corporate clients’ claims including documentation, investigation, and resolution by coordinating with relevant stakeholders  
• Maintain accurate records of interactions, transactions, and policy information of corporate clients
• Working closely with internal/external stakeholders to improve sales and drive performance
• Analyze the voice of clients and follow-up/raise to the concerned stakeholders for better customer experience

Financial and Non-Financial Measures:

Financial measures: Not applicable

Non-financial measures: Quality of deliverables for the line manager, follow on the timeline set by line manager, and professionalism and ethical behavior toward the role undertaking

Communication Requirements

Internal communication:

• To co-ordinate actively with cross-functional teams as and when required

External communication:

• To communicate with corporate clients effectively and timely
• To support corporate members for their insurance needs or queries

Minimum Job Requirements:

• Minimum bachelor’s degree
• 3-5 years of work experience in sales support, customer service and data management
• Understanding of financial planning concepts, sales principles and customer service practices
• Problem-solving skills and a customer-centric attitude
• Strong interpersonal skills to build and maintain customer relationships
• Ability to handle multiple tasks, and prioritize effectively
• Strong communication skills for both verbal and written (English and Myanmar)
• Positive attitude with eagerness to learn
• Team player with excellent relationship building skills
• Proficient MS office skills (PowerPoint, Word and Excel is a must)

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.