Posted:
1/7/2025, 4:32:39 AM
Location(s):
Rock Creek, Minnesota, United States ⋅ Minnesota, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Job Summary:
Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we’ve helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years!
What You’ll Do:
Provide effective customer service and dispatch support through in-depth knowledge of company products, programs and services.
Essential Duties and Responsibilities:
Talk with customers by phone and enter data into computer system.
Solicit future orders from customers and enter orders into computer system.
Negotiate with customers’ acceptable delivery times to prevent lost orders.
Document customer complaints and forward to Dispatch Manager and/or Sales Representative.
Assist Dispatch Manager in tasks as required.
Requirements:
High School Degree or General Education Degree (GED).
Three to five years related customer service experience, and/or training or equivalent combination of education and experience.
Pay: $20.00 - $24.00 per hour
Benefits
Medical Insurance
Dental Insurance
Life Insurance
Retirement Plans
Paid Time Off
Wellness Program
Education Assistance
Employee Assistance Program
Closing
If you are interested in becoming part of our team, please apply online today.
We are proud to be an Equal Opportunity Employer. We recognize that a diverse
workforce is essential and strongly encourage qualified women, minorities,
individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.
Website: https://cemstone.com/
Headquarter Location: Mendota, Minnesota, United States
Employee Count: 501-1000
Year Founded: 1927
IPO Status: Private
Industries: Building Material ⋅ Construction ⋅ Industrial Engineering ⋅ Project Management ⋅ Training