Customer Success Program Manager

Posted:
3/12/2025, 2:31:22 AM

Location(s):
Irvine, California, United States ⋅ California, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Product ⋅ Sales & Account Management

Workplace Type:
Remote

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

Reporting the Sr. Director of Customer Strategy and Operations, the Customer Success Operations Program Manager ensures key programs and projects associated with the Customer Success and Support (CS&S) organization’s priorities and strategy are executed. This role works across the CS&S organizations and with the larger business to understand initiative progress, challenges, roadblocks and issues that my delay or inhibit key projects being executed.  The role provides regular communication and updates on the status of initiatives and outlines risks and opportunities with key stakeholders.
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.

Restaurant365

Website: http://restaurant365.com/

Headquarter Location: Irvine, California, United States

Employee Count: 251-500

Year Founded: 2011

IPO Status: Private

Last Funding Type: Private Equity

Industries: Accounting ⋅ Productivity Tools ⋅ Restaurants ⋅ SaaS ⋅ Software