Posted:
8/13/2024, 5:00:00 PM
Location(s):
Florida, United States ⋅ Irving, Texas, United States ⋅ Texas, United States ⋅ Jacksonville, Florida, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Product
Workplace Type:
Remote
The candidate should possess a comprehensive understanding of the Intake process and the associated business and technology areas. Defines solutions to business / process challenges and manages the incorporation of the solution into the Demand process and tools:
Demand process, Planview / Project Management Tools, Subject Matter Expert that Evaluates IT and evolving business requirements.
Consults with the business clients to determine system functional specifications.
Partners with multiple management teams to ensure appropriate integration of functions to meet goals; identifies and defines necessary system enhancements to deploy new products and process enhancements including, screen and workflow designs.
Interfaces with senior project staff and client senior management teams regarding status of projects.
Responsibilities include becoming the GCT SME for the Intake Processes and Workflow Automation and integration
Maintains processes, procedures, and Playbooks supporting the Intake Process and Workflows
Supports Data Transformation Intake and Analytics & Reporting:
Provides in-depth analysis with interpretive thinking to define project portfolio tagging, metrics and reporting. Uses analytics to identify investment trends and process issues. Develops portfolio tracking and reporting solutions.
Demand process owner for Book of Work reporting. Summarizes data in a manner that enables executive decisions regarding investment priorities.
Prepares Executive presentation materials
Persuades and influences others through strong and comprehensive communication and diplomacy skills.
Program Manager role familiar with Intake process with excellent communication and negotiation skills.
Qualifications:
5- 8 years of relevant experience including program management and software development experience
Strong analytical and quantitative skills; Data driven and results-oriented
Experience in running high traffic, distributed, cloud-based services
Experience in affecting large culture change
Experience leading infrastructure programs
Skilled at working with third party service providers
Excellent written and oral communication skills
Ability to work with seamlessly with remote teams
Experience delivering with an agile methodology
Education:
Bachelor’s/University degree, Master’s degree preferred
Supports Data Transformation Intake and Analytics & Reporting:
Provides in-depth analysis with interpretive thinking to define project portfolio tagging, metrics and reporting. Uses analytics to identify investment trends and process issues. Develops portfolio tracking and reporting solutions.
Demand process owner for Book of Work reporting. Summarizes data in a manner that enables executive decisions regarding investment priorities.
Prepares Executive presentation materials
Persuades and influences others through strong and comprehensive communication and diplomacy skills.
Program Manager role familiar with Intake process with excellent communication and negotiation skills.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Digital Technical Program Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:
$107,120.00 - $160,680.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Aug 21, 2024------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Website: https://www.citigroup.com/
Headquarter Location: New York, New York, United States
Employee Count: 10001+
Year Founded: 1812
Last Funding Type: Post-IPO Equity
Industries: Banking ⋅ Credit Cards ⋅ Financial Services ⋅ Wealth Management